Introduction

SM Machines respects the privacy of visitors and customers who interact with our website. This Privacy Policy describes the types of information that may be collected when you visit our website, submit an enquiry or communicate with our team.

By using this website or voluntarily providing information to SM Machines, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide when contacting SM Machines regarding our textile dyeing machinery, products or services.

• Your name and company or business name.
• Phone number and email address.
• Location or business address when relevant to your enquiry.
• Product or machinery requirements.
• Information included in enquiry forms, emails, telephone conversations or other communications.

How We Use Your Information

Information provided to SM Machines may be used for legitimate business and communication purposes related to our products and services.

• To respond to product and machinery enquiries.
• To understand your textile processing and production requirements.
• To provide relevant product information, specifications or quotations.
• To communicate regarding orders, services, installation or other business requirements.
• To improve our website, products and customer communication.
• To maintain appropriate business and enquiry records.

Website & Technical Information

When visitors access our website, certain technical information may be collected automatically by the website, hosting environment or related technologies. This may include general information such as browser type, device type, referring pages, pages visited and approximate technical usage information.

Such information may be used to maintain website functionality, understand general website usage and improve the visitor experience.

Cookies

Our website or services used in connection with the website may use cookies or similar technologies to support website functionality and understand how visitors interact with website pages.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some website features.

Sharing of Information

SM Machines does not intend to sell or rent personal information submitted through the website to third parties for their independent marketing purposes.

Information may be shared with service providers or business partners when reasonably necessary to operate the website, respond to enquiries, provide requested services or support legitimate business operations.

Information may also be disclosed when required by applicable law, regulation, legal process or a valid request from an appropriate authority.

Data Security

SM Machines takes reasonable administrative and technical measures to protect information under our control against unauthorized access, misuse, alteration or disclosure.

However, no internet transmission, website or electronic storage method can be guaranteed to be completely secure. Visitors should therefore use appropriate care when submitting information online.

Data Retention

Information may be retained for as long as reasonably necessary to respond to enquiries, maintain business records, support customer relationships, meet contractual requirements or comply with applicable legal and operational obligations.

Information that is no longer reasonably required may be removed or securely disposed of according to applicable business practices.

External Websites

The SM Machines website may include links to external websites, mapping services, social platforms or other third-party resources.

These websites operate independently and may have their own privacy policies and data practices. SM Machines is not responsible for the privacy practices, security or content of third-party websites.

Your Choices

You may contact SM Machines if you have questions about information you have submitted through our website or business communication channels.

Where applicable and subject to legal or business requirements, you may also request correction or updating of inaccurate contact information provided to us.

Business Communications

If you contact SM Machines regarding our machinery or services, we may use the contact details you provide to respond to your enquiry and communicate information relevant to your request.

Communications may relate to product specifications, quotations, availability, technical discussions, orders or other relevant business matters.

Children's Privacy

The SM Machines website is intended primarily for businesses, textile manufacturers, processing units and individuals seeking information about industrial machinery. Our website is not specifically designed to collect personal information from children.

Changes to This Privacy Policy

SM Machines may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies or applicable requirements.

Any revised Privacy Policy will be published on this page. Visitors are encouraged to review this page periodically for updates.

Contact Us

If you have any questions regarding this Privacy Policy, the information you have submitted or our privacy practices, please contact SM Machines using the details provided below.